As one of our Customer Service Representatives (CSR), Amy works directly with customers and technicians. Her experience as a CSR is evident in her ability to manage customer’s professionally and compassionately. Her positive attitude in the work place is unchallenged and reflects her personal motto of “try your best.” Amy is very passionate about assisting each customer, so they are 100% satisfied.
Installation in Culpeper, VA 22729
“Greg was outstanding and patient, explaining things multiple times. Ladies in office were friendly and professional. Techs Matt & Dillon did great job, friendly, efficient. Pricing was fair. Highly recommend Able!”
– Steven T.
Heat Pump Repair in Culpeper, VA 22701
“When we first called Able our entire heat pump system had completely shut down. We had called our usual repair people and were told they may not be able to come until the next day so we called Able and were told the same thing as it was very cold day and all the repair people were very busy. Amy took our call and she was very pleasant and patient to speak with. She even called us back a couple hours later to see if we had been able to get help. She seems to be very kind and caring and we thought it was very considerate of her to contact us back to see if we were OK. Our regular service people had managed to come and help and made repairs but later we experience more problems and when we contacted our regular service people again they did not know what the problem might be so we called Able again and this time spoke with Catie. Catie also very patiently listened to our problem and scheduled and appointed for a service repairman to visit. Seth came to evaluate the problem we were having with our heat pump system as scheduled. He is a very kind, knowledgeable, easy going person and patiently listened to us explain the problems we were having. Then he checked our system and pointed out and explained the problems and recommended solutions to us. We were very pleased with how everyone handled our concerns and have scheduled further contact with them to discuss a more permanent solution to our problem. We would definitely recommend contacting Able if you have concerns with your heating and cooling system!”
– Sharon K.
Indoor Air Quality Installation in Locust Grove, VA 22508
“What I love about Able Heating & Air is the communication that takes place including the customer. Amy (Customer Representative) is also to be commended for getting answers to questions and communicating. All efforts bring about a really great result leading to customer satisfaction and great products. We just added the Air Scrubber and EZ Trap Condensation Safety Device.”
– Robert T.