Archives: Reviews

“Service Technician (Matt) was very thorough and installed the required replacement valve in our furnace quickly and efficiently. After completing the work, Matt reviewed with me the data showing that post install testing was performed, and all components were operating perfectly. While it took one day more than planned to acquire the necessary part, the work was completed ahead of scheduled time and our home was left clean and the furnace is working perfectly now.”

– Jerry F.

“Abel’s Heating and A/C people are the best. Courteous and thorough workers and they catch problems and fix them before they become bigger and more costly problems. It pays to have a maintenance program with a company like Able. I give them a 5 star rating!”

– Judith G.

“Best customer experience I’ve had in a VERY long time! The entire process from scheduling to appointment to follow up was flawless and professional. Team members are all very friendly and our technician, Matt, was knowledgeable, polite and most importantly very good with our new puppy! We have ended our search for a HVAC company!”

– Becky A.

“The Gentleman who came today was exceptionally nice, intelligent, explained everything to us. We enjoyed working with him and he represented your company in an excellent manner and explained the next steps in the process. Thank you.”

– Gail B.

“Destiny is a superstar. She went about her routine efficiently and completely. When completed, she went through her findings with ease and
explanations that we could easily understand. It was a pleasure having her in our home.”

– peter b.

“We had our maintenance checkup today. Destiny checked our heating system at our cottage, she was prompt and professional. She did a very thorough job, and even though we had no problems, everything was working fine, she took the time afterwards to let us know about all the readings, with photos as well. Appreciate it that she educated us in layman’s terms (she spoke that us non HVAC people could understand). Hold on to Destiny, she did an outstanding job!! Hope we can get her again if we have any issues in the future. Thanks Destiny, thanks Able!!!”

– Tim M.

“Able is the ABSOLUTE BEST! I've been a customer for many years and their service is unparalleled. Prompt, knowledgeable, expertise, friendly – how many superlative adjectives can I use? Every technician — like Riley — have been exceptional. This company and its entire staff have my highest recommendation.”

– Janis C.

“Excellent service with all expectations noted in advance. Thoroughly polite and respectful technicians who went out of their way to keep me informed and cleaning up the workspace.”

– Leslie P.

“Service tech was on time. The tech took the time to explain their findings and did not have a hard sales pitch on additional products or services.”

– Chris B.

“Matt was extremely professional and very pleasant to talk He explain everything in details and in terms a home owner understands”

– Mike K.

“Excellent Service and Response to Heating Issue with Newly Installed Dual Fuel System. Technician arrived on Schedule and resolved issue for now. Answered questions an explained what to watch for if issue came back.”

– Muchael H.

“Riley was right on time and quickly found our problem. While it could not be fixed at that moment, he did everything he could and explained all the issues. And he was a very nice fellow as well!”

– George W.

“Called Able for an emergency repair problem caused by a power surge. They had a competent tech on-site in a couple hours, and he diagnosed the issues and parts affected. Gave me the estimate before he left. The parts aren’t stock items, so we’ll be without heat pump heat for about a week. Able supplied multiple electric space heaters gratis! This is a good, honest company with good people. I’ve been a customer for three years and have had great annual system checks and recommendations. I highly recommend them!”

– Mike S.

“Riley is really kind, professional, knowledgeable, and thorough. He goes above and beyond. We're really glad to find someone experienced with boilers!”

– Irene F.

“Always appreciate the assistance given by Able Heating and Air. Helped my peace of mind with a quick visit to ensure system was running smooth. The technician was top notch and was able recommend some improved peace of mind by adding additional safety to my system. I would highly recommend them for any HVAC or other services they provide.”

– Chris P.

“Greg and his staff ALWAYS provide outstanding and expert service! Prices are very reasonable and gives peace of mind! Thanks Greg, your wife and phenomenal staff!”

– Steve M.

“Outstanding service!!
Customer service is top notch. From the phone calls, text messages, emails and onsite visits, all intended to ensure that the job was done right the first. It was!!
Consultants are very knowledgeable and transparent. Due to the construction it was not a typical retrofit, took several trips and much research to determine the best approach and the most appropriate system to replace the existing one. It was well worth the wait, very appreciative for a system that will serve us well into the future.
Highly recommend Able Heating & Air for your HVAC needs.”

– Khalil H.

“Always great service and super nice people. We had a slight issue after the guys left and someone came out immediately and quickly fixed it for us.”

– Colleen M.

“Riley was here this morning to replace a gas valve in my furnace. He is very knowledgeable and always professional and is such a friendly person. I have found everyone at Able Heating and Air with whom I have interacted to be very knowledgeable, professional, and helpful. I feel very blessed to have found this company and will continue to recommend them to anyone needing heating or air conditioning service.”

– Linda M.

“Thank you so much for being so prompt in coming out!! We are so sorry it was a false alarm and interrupted the young man’s Saturday, he was very kind and helpful. Thank you again for being there and easing our fears!”

– Walt P.

“As is the norm, I received excellent heating/cooling maintenance service from Mike S. He was very thorough, professional, personable, answered all my questions regarding current system, and provided information on some additional services I am considering. I truly appreciate the office and field support I’ve received for years! Many thanks!”

-Kathleen J.

“The staff of Able Heating were wonderful to work with. The installation crew was great. Very professional and never hesitant to answer any questions I may have had. The work was completed in a timely manner. I would very much recommend this company for any and all heating and electric work. Thank you so much!”

-Lucille M.

“It is our pleasure to leave a review for this fabulous TEAM. Our experience first began when Greg came to our home after we had a leak problem with one of our units. He gave sound advice as well as professionalism, knowledge and expertise. We ended up needing a new heating and air replacement. The installer Jason was amazing. He was always on time and even sent me a phone message before his arrival. He worked diligently, effectively each day with several assistants Eli and Riley and others. It was a difficult time for our family with the loss of a loved one while the installation occurred. They were kind and respectful during this difficult time, treated us like FAMILY. On a scale of 1 to 5, we give them a 10!! Their service is off the charts from their receptionists Amber to Lorraine who schedules the work, simply fantastic. We look forward to a long future with this company and would not hesitate to recommend them to family and friends. And quite frankly, we have recommended Able Heating and Air to our family. Thank you so much for the time and care you have taken assuring our Heating and Air are functioning correctly, effectively, and efficiently. THANKS AGAIN!”

-Elizabeth M.

One day into this summer’s 95-plus degree heat wave, our 23-year old TRANE heat pump stopped working. A minor repair got it going again, but we saw it as a sign that now was time to replace the aging system.

Our number one priority was to find a local service provider who sold TRANE units. We selected Able Heating & Air and couldn’t be more pleased with our choice. They sell quality products and back them up with superb service and installation work. Neil met with us, performed a detailed analysis, and offered a package that would not only replace our existing system, but also solve nagging hotspot problems we had been struggling with for years. This involved replacing the primary heat pump and adding a mini-split unit to address the hotspot issue.

First came the mini-split. Joe completed the installation in two days. He was meticulous in every aspect of the procedure and the resulting improvement was immediate. Shortly after, Mike and Greg followed up with replacement of the primary heat pump. The results were nothing less than amazing. Even though the ensuing month was the hottest in memory, our electric bill actually dropped substantially from the same month last year and the temperature level of every area remained cool and constant.

The best part of the project was the follow-up service provided by Greg’s team. Remember that this was our primary consideration when selecting a HVAC company. We were not disappointed. As with any retrofit, adjustments were expected. Ours was no exception in that an air duct needed to be modified. Mike and Mark did an expert job of making and installing the needed connection. The result was professional..

We look forward to many years of a perfectly functioning system with continuing service by the staff of Able Heating & Air. They have earned our highest rating and recommendation.

– Linda B.

– Linda B.

“Liam & Destiny came out to do our HVAC service. They let me know they were on the way, updated me throughout the process, gave me suggestions to save energy costs and make our air quality better, but didn’t push anything like most companies do.”

– Molly R.

– Molly R.

“I’ve taken a while to make this post because I wanted to make sure the work was done correctly. My AC started acting up, running off/on in June. I called Able and Riley was assigned to me. He was respectable, friendly, sociable and knew what he was doing. He immediately discovered what was wrong and got the problem solved. we are now in August and no more problems. I recommend Able and Riley. Thanks Riley!”

– WEALTHIA C.

– WEALTHIA C.

“Riley arrived during the 2-hour estimate and was very patient explaining the checkup and possible recommendations to maintain the unit needing service. He’s very knowledgeable and an asset to your company. I’m very satisfied. Thank you Able, and thank you Riley!”

– Kevin A.

– Kevin A.

“Compressor on our three year old unit just quit working. They are going to get the new parts and repair. Liam is alway very knowledgeable and polite as are all their employees. Also, all of their portable AC units are being used so they are going to go out and purchase new ones because I have asthma and I need the AC.”

– Mary D.

– Mary D.

“Called early Saturday morning. 82 in home. Mike came mid morning. Found trouble right away and fixed it. Very nice young man. I deemed it an emergency call because I could have waited until Monday but I couldn’t have my dog uncomfortable. I recommend Able.”

– Gail P.

– Gail P.

“Liam was out last week to perform regular maintenance on my  Trane system. He was professional, thorough, and very knowledgeable about the systems. We really appreciate the service we get from Liam and the entire Able team.

Cheers,

Ray and Susan Kinsley
The ‘Peper, VA”

– Ray K.

– Ray K.

“I cannot thank Mike enough for coming to my home late in the day and repairing my air conditioning unit. Same day service is very difficult to find. He was very professional and knowledgable and offered to me and explained different options for the part that needed to be replaced and helped me get my HVAC system under a maintenance program. Thank you Mike, you are the best!”

– Linda M.

– Linda M.

“Mike was on time, did an excellent job even tho it was very hot in the crawl space. He was personable and at the end asked if there was any thing I didn’t understand and I appreciate the need to help. He was here to do my winter maintenance and I hope he can be my regular person. Ihave him a 5 rating because he was so professional.”

– Barbara B.

– Barbara B.

“Absolutely fantastic job. My old unit went out a week prior and Greg and his team got me back in the lovely ac before the heat wave hit. Then Jason was the tech that did my install and what a professional he is. Even with my dogs barking at him occasionally he did an exceptional job. I highly recommend this company. Thank you guys so much.”

– Matt K.

– Matt K.

“I came home at night to find my ac not working, wasn’t even running. Of course this happened on the hottest day, 97 during the day, and it was close to 80 degrees in my home. So I called Able, who my family has been using for quite some time, around 5-6pm. I spoke with a representative who took my info and told me I’d get a call back once he passed my info on to the team in the morning, which was of course understandable. However I received a call from the owner, maybe 30 minutes later, who said he would head over to take a look and try to get it up and running that night, for a very reasonable service charge. He came over and diagnosed the problem very quickly, fixed it on the spot, again for a reasonable charge. After that my ac turned right back on and have had no issues since.

TLDR: Quick, reliable service, reasonable prices, good communication and customer service. Highly recommend!”

– Micah M.

– Micah M.

“I was out of town when my a/c went down. My house sitter/dog sitter were in the house. In a panic, I reached out to Able for help. From the appointment scheduling to the repair, it was a very pleasant experience. Greg came out, diagnosed the problem and made repairs the very next morning. He is a very knowledgeable technician and you should be proud to have him on your team!”

– Matthew R.

– Matthew R.

“Great service, friendly people, here to help. I got a full HVAC replacement on and old house. I was sad to see my new friends finish up and leave. I’m now cool and comfortable. Thanks team you all rock.”

– Matthew R.

– Matthew R.

“From the call first thing In the morning to the final handshake at the close of the maintenance visit, I was impressed with the entire experience. The staff was friendly, professional, and helpful. Riley explained everything to me and addressed all of my concerns. You all have a great team!”

– Richard S.

– Richard S.

“I would to like thank Able for their expertise in this industry. Tech Mike Sidle was very informative and to the point on my services. He was polite and gave multiple diagnostics on the situation to repair my air conditioner. I’m glad to have cool today due to the heat we’re going though. I’ll be calling Able Heating & Air for further maintenance services. Well done!”

– Joseph B.

– Joseph B.

“Greg was able to diagnose the problem with our hvac and do on the spot repairs in a timely manner. He is very knowledgeable in his field and provides exceptional customer service. I would highly recommend him and his company to anyone.”

– Chelsea S.

– Chelsea S.

“Riley was very knowledgeable and friendly. My air conditioner was fixed within minutes because he diagnosed the problem quickly and efficiently.”

– Linda G.

– Linda G.

“Thank you so much for the quick scheduling of a service call when my upstairs unit stopped working last week. You guys were on it and came the very next day, I’m super grateful. And thank you to both Mike and Destiny for the efficient service and professionalism.”

– Lisa W.

– Lisa W.

“I left a Google review but wanted to leave a review here also. Michael was wonderful! Very professional and very knowledgeable! He was able to repair our A/C the day he came out! I was very pleased with everything and will use Able Heating and Air in the future. I would recommend them to anyone!”

– Katie S.

– Katie S.

“On time, knowledgeable, and courteous. Willing to explain what needs to be done and the benefits of having a maintenance plan in place.”

– Melanie P.

– Melanie P.

“Great experience from estimating to installation. Fair price and value along with a great office staff to assist and follow up. Installation team was professional and knowledgeable. Very impressed with their coordination with me and the professional installation job they completed. Had never heard of Able but they called me based on an inquiry and I could not be happier working with their team!!”

– Eric B.

– Eric B.

“Destiny and Mike were very friendly, professional and efficient, and took the time to explain what they were doing in this maintenance visit. Great customer relations!”

– Monica O.

– Monica O.

“ABLE HEATING & AIR IS THE BEST! I want to thank Greg for helping me select the right air scrubber and Amber for coordinating the installation. Liam and Destiny did the installation and I want to thank them. They were professional and knowledgeable. They always address my concerns and questions. The Able team made it a pleasure.”

– Virginia I.

– Virginia I.

“My wife and I would like to say THANK YOU to the entire team at Able Heating and Air! They are THE example on how to run a business. Although they tried, our old AC system couldn’t be saved. Neil came out and patiently and professionally walked us through multiple options on replacement systems. We decided on a wonderful mini-split setup throughout the home. Jason led the complex multi-day installation from start to finish. Can’t say enough about how wonderful he managed it all (considering our dogs and partial construction with the 1840s era house). Riley, Joe, Destiny, Eli, and Tristen all pitched in with excellent workmanship to complete the installation on time and within budget. Liam rounded out the team’s amazing customer service with a follow up inspection to make sure the system was operating as designed and answer any questions. Had great tips on a host of topics to include maintenance. Love the system and love the team. Super lucky to have a local Culpeper business like this one!”

– Lebert and Amelia P.

– Lebert and Amelia P.

“After several years of my heating and air company misdiagnosing the problem with my AC unit a family member recommended Able Heating and Air. I spoke to Amy who took down the information and scheduled Neil to visit the next day. Neil promptly found the problem and we discussed the plan to have a new system installed.
Exemplary work was performed by the team of Taylor, Eli and Joe! They arrived on schedule, worked tirelessly , efficiently, and made sure I understood the work to be performed each day including photos of the work completed. At the end of each workday they left no trace of ever being in the home. I highly recommend this company and this team was the best I have ever had work in my home.”

– Joy F.

– Joy F.

“Able has once again proved they have some of the best and knowledgeable staff working for them. We had our yearly maintenance plan completed by Liam. He showed nothing but professionalism the whole time, was efficient and very thorough explaining everything he was working on. He spent the time explaining different options we had to improve the systems he was working on. We are so happy that we switched all our business to Able.”

– Marianne Z.

– Marianne Z.

“Mike was very pleasant to chat with regarding some of our future HVAC needs and future plans. He was very knowledgeable about our system and did a great job. We enjoyed his expertise and
friendliness. We look forward to working together with him again in the future.”

– Randy H.

– Randy H.

“Liam and his partner/trainee (I’m sorry but I can’t recall her name) did a great job. They were representative of the care and personal treatment that Able always provides. Cudos to them both. Great experience as usual. Thanks so much.”

– John G.

– John G.

“Great and prompt service all! First of all, Riley gave us a rundown on the diagnosis of our failed water heater and provided us with possible options. Then Neil gave a thorough brief of the options available and discussed the pros and cons of each. Finally, Joe and Taylor did a fantastic job of installing the new water heater and taking time to check. All answered our questions thoroughly. Kudos to all!”

– Mark F.

– Mark F.

“William came out on a maintenance checkup. Did a very thorough job and recommended changes for our air quality, especially replacing our fiberboard main trunk line with metal, installing a Clean Effects filter, and a surge protector. Recommended Neil Dodson come by and explain the recommendations in detail. He did to our satisfaction and drew up a contract. Lorraine handled scheduling the installation. Jason and Tristan installed and thoroughly checked the new system. Everything was accomplished from the maintenance inspection to the final installation within 5 days. Able personnel was extremely knowledgeable, professional, and friendly. They cleaned up all debris and all wore booties in the house to minimize dirt and dust. Pricing was very reasonable also. We are very happy with the results and highly recommend. We will use them again for any other work and servicing. You cannot go wrong with Able.”

– Larry M.

– Larry M.

“Thank you Neil for coming over not once but twice to make sure we were comfortable with the plan to move our outdoor unit. Jason and Trent did a great job moving the unit and making it look seamless in the new location. Very professional and courteous. They did not cut corners, and stuck around to make sure the job was done right the first time.”

– Margaret K.

– Margaret K.

“I can’t say enough good things about this company and especially Riley and Destiny! We have a dinosaur of an AC unit in an old farm house. Most people would have looked at the job on a Friday afternoon and said there’s nothing we can do. They dove right in for us and worked to get it going. Thanks so much for the outstanding help!”

– Lebert P.

– Lebert P.

“Able Heating and Air, a very dependable team. We’ve been with Able for many years, as they provide superior and detailed AC and Heating Service. We depend on their expertise and advise when the perform the Spring and Fall maintenance. We especially enjoy knowing that Greg can monitor our system via our nest thermostat, so if we are not around Able is aware of any system malfunction. Their Spring and Fall Maintenance inspections are very thorough to ensure your system is operating at maximum performance for the upcoming season.”

– Scott B.

– Scott B.

“We so appreciate Able Heating & Air. The quality of their work is outstanding and every person who has helped with our complex HVAC issues has been very helpful and thorough. Due to health concerns, air quality is very important to our family and Able was the perfect team for the job. Thank you Able!!!”

– Cori H.

– Cori H.

“Riley showed up on time and did a fantastic job. Very personable and explained everything that he did.”

– David H.

– David H.

“My technician was kind and courteous. He called to let me know when he would arrive. He diagnosed and fixed the problem quickly. I highly recommend this company for your heating and air needs. Everyone I dealt with was wonderful.
Thank you.”

– Kelly B.

– Kelly B.

“Liam was very pleasant to work with. He is very thorough and takes the time to answer questions and explain in detail. It is evident he cares for the system as if it were his own, and I appreciate that.”

– Jeffrey P.

– Jeffrey P.

“Riley was very professional and he answered my questions so that it makes sense to me. He was on time and did what he was to do. I enjoyed talking to him. We need more young men like Riley. Able Heating & Air is a great company to deal with.”

– Pat S.

– Pat S.

“Riley took time to explain what was going on with our system and how to solve it. Also explaining our maintenance options. Received great service, very pleased, thanks Riley.”

– Wanda S.

– Wanda S.

“There are many companies in the HVAC industry to choose from to service your equipment, but I chose Able Heating & Air because they service my church and upon a recommendation I received from a friend. From the time I contacted the company through the completion of the work I have been satisfied. I requested an appointment online and it was no time at all before I received a phone call to schedule the appointment. Amber was very courteous, thorough and professional each time I spoke with her. On the day of my appointment, Mike my service technician, called to let me know he was enroute. Upon his arrival he explained the work he would be doing that day and kept me updated. He found my unit was in good condition but offered suggestions on a few things as well as explaining the service contracts that were available.
My overall experience was very satisfactory and I would refer your company to others.”

– Suzanne D.

– Suzanne D.

“As always, a superior job! Had our ducts and unit cleaned and maintenance performed. Liam is awesome. Explains everything thing in detail and answers any questions we may have. Very respectful and professional.”

– Wayne R.

– Wayne R.

“I can’t say enough good things about Liam. He is super professional, courteous, thorough and informative. He clearly explained what repairs were needed, and also gave an assessment of the heating/cooling system overall. In addition, Liam answered my questions about newer systems. He is enthusiastic about his work and the service he is providing. Thank you, Liam!”

– Monica O.

– Monica O.

“Service the same day, and the technician was courteous, knowledgeable, and highly extremely able in correcting the problem. I could not ask for better service.”

– Tom K.

– Tom K.

“A company is only as good as the employees representing it. Yours are the best. I am so impressed with their professionalism, courtesy, and positive attitude. They have been on the job since 8:30 this morning, spending a lot of the day working in a dirty hot crawl space without complaint. I don’t think they even took a lunch break. Taylor and Aaron are amazing. My husband and I couldn’t be more pleased with their work.”

– Patricia E.

– Patricia E.

“The two service technicians who came this afternoon, Tuesday 8/23, were very polite and professional. They offered suggestions and were very knowledgeable. I couldn’t be more pleased.”

– Patricia E.

– Patricia E.

“Our heat pump air handler started having trouble working, and totally stopped working yesterday. We were afraid that we had major repair issues. Matt Johnson, the Able Heating & Air service technician, came out and inspected our entire system. He got it working by cleaning the dehumidifier drain tube, showed me how to clean it, and explained how it could cause the air handler to stop working if it gets clogged up. He also showed me photos from inside the unit. It was very dirty. He said that it needed cleaning and that we may want to consider having it done in the near future. I asked him to please do it today, which he did. Matt did a great job, was very courteous, and answered all of my questions. I was going to clean-up around the air handler after he left, but he cleaned it all up himself. The house has already cooled back down.”

– Amy H.

– Amy H.

“Liam is incredibly polite, professional and very knowledgeable. He takes the time to explain his concerns and suggestions for the best maintenance for my equipment.

He is a joy to work with and a great Representative for the company.”

– Toni I.

– Toni I.

“The techs who came out were extremely professional, friendly and knowledgeable. However, the most impressive thing was the care and thoroughness with which they performed the necessary maintenance and their patience in making sure we understand the system and how it works (we are new owners).”

– Susan K.

– Susan K.

“We were having issues with our AC so we reached to several AC professionals in the area. First was a Dynamic heating an Air (do not contact do not use ever in my opinion), Second was Able heating and air, and third I.C.E Heating and cooling. Vendors two and three were highly competitive and professional and you couldn’t go wrong with either one. We chose Able even though they were higher in price than the competition. Our choice was made in part to Neils candor, the way he interacted with my wife directly, and not only saying there was an issue but providing facts and detailed pics. The first vendor flat out lied and I have the pics to prove it. Neil was able to do an emergency temp repair (at no additional cost) while we shopped around for additional quotes. In this day and age how a company treats your family when your not there is important. But wait (like the infomercials) there is more. The techs who performed the install were top notch, kept me informed of their progress, cleaned up after themselves, and pointed out some critical plumbing issue. My washer was draining to ground in my crawlspace. I am never under the house so I doubt I would have ever caught these critical issues. So yes I paid more but I am extremely happy all the way around, There is a lot of information out there and it is easy to get overloaded with details Able Heating and Air made it a painless replacement with a Trane unit.”

– George E.

– George E.

“Mike takes great care of us and is very knowledgeable and professional. We are consistently pleased with the service and would recommend Able Heating & Air to everyone.”

– Nancy P.

– Nancy P.

“ABLE and their technicians always exhibit professionalism, courtesy and reliability. We could not be more pleased with their continued service. I highly recommend ABLE Heating & Air”

– Garlene D.

– Garlene D.

“Greg came to our house after hours, with short notice, on a very hot day. He was able to get the a/c back on and thoroughly checked our system. We are very happy with and grateful for his service.”

– Colleen O.

– Colleen O.

“We needed a couple of tweaks to our new AC system from Able. Matt came down at 840 AM, apologized for being 10 minutes late (no problem buddy, it was a 2 hour window 830-1030, he was fine!) Fixed all our little tweaks in a little under an hour, the AC runs like a champ!! Thank you Matt, thank you Able!! I’m spreading the word; anyone needs AC or heating help, call Able!!! Thanx again!!!!”

– Tim M.

– Tim M.

“Technician was on time and super efficient. He took his time inspecting everything and cleaning inside and outside at the AC unit. Extremely happy with the service that was performed.”

– Terry W.

– Terry W.

“After 24 hours of use the systems is great.
Happy with the increased return size that seams to have corrected the oil canning of the duct work.
To be fair I didn’t ask upfront what the additional duct material would be. I would have preferred ridged duct.
Overall very efficient installation team.
I will use them again.”

– Corey H.

– Corey H.

“Liam was on time, awesome and very thorough. He explained everything in detail, answered all the questions that we had, including options for resolving some issues we currently have with our home. If anyone is looking for HVAC we highly recommend Able. (Liam)”

– Debbie S.

– Debbie S.

“We had a scheduled cleaning with Able, and were very pleased with Matt’s promptness, professionalism, and were pleased with his work.”

– James R.

– James R.

“Today I was visited by Liam Riley, he was really a wonderful guy and on time. Excellent manners. He explained everything that he would be doing.
Also, back in November, Matt Johnson came to service my furnace and he was also great.
Wonderful guys and thanks”

– Josephine W.

– Josephine W.

“The crew was on time both days. They kept us abreast of what would happen and when each phase was complete. They were friendly and professional. The project was completed on time and we never experienced a lack of heat during the entire install. The quality of their work was top notch and the area was left extremely clean. There was a follow up visit two weeks later as promised and Mike Moore made a few adjustments to some issues that had arisen at that time. The new system is now running perfectly. We could not have asked for a better experience.”

– Randy H.

– Randy H.

“Able Heating & Air/Mike Sidle installed a whole-house humidifier at my residence yesterday. From beginning to end the job was performed professionally and to my complete satisfaction. Mike arrived on time and really appreciated that when I answered the door he had his covid mask and shoe slippers on. He discussed with me what he was going to do and answered all my questions. The installation took about three hours and involved electrical and plumbing work. When finished, Mike explained the system and again answered all my questions. Have also received by email all related documents related to the performed work. Mike was most professional and friendly and am thoroughly enjoying my whole house humidifier. But I’ve been with Able Heating for several years, they always do an excellent job so not surprised that Mike Sidle did such a good job.”

– Pam N.

– Pam N.

“The technicians that came out to troubleshoot (Michael) as well as install the new parts (Matt) were incredibly knowledgeable and courteous. They arrived early or on time for both appointments. They shared their helpful tips and were thorough in troubleshooting the A/C issue. I would absolutely recommend Able Heating and Air and I will definitely call them for future HVAC service! Thank you so much! Your work makes a huge difference in this world.”

– Drew T.

– Drew T.

“Excellent installation. Arrived early, efficient. Very nice man. Thank you!”

– Andrew S.

– Andrew S.

“Liam was right on time. He was very pleasant and professional. Explained everything in detail, answered my question to full understanding and satisfaction. Offered suggestions and for maintaining my units to the best possible. Overall, he was absolutely excellent I’m every aspect. I couldn’t be more pleased. This entire experience has been wonderful. I was scheduled the next day after my call. Liam was nothing short of superior. I would definitely recommend ‘Able Heating & Conditioning’ without hesitation. Absolutely excellent experience!!
Thank you!!”

– Constance C.

– Constance C.

“Able never lets me down and honestly in todays world, it’s almost alot to expect common courtesy, much less excellent service. I always have a great experience with all the staff from reception, to dispatch to service provided. Over the years receiving service, I’ve had to replace my AC, furnace and water heater in my 20+ year old home. I’ve had many poor experiences with in home repair companies trying to take advantage of what I may or may not know but I really trust Able to take care of my needs and respond quickly. Their premium service plan for maintenance and service is well worth it and can’t be beat. They are the best!”

– Rebecca C.

– Rebecca C.

“Two team members came to replace my AC unit, they were on time, used drop cloth to protect my home. Asked me several times if I had questions, explained my new system and left my home clean and neat. I am very happy with my experience with this company.”

– Deidre C.

– Deidre C.

“The entire team at Able is the best: professional, courteous, fair, honest, skilled and responsive.
Mike Moore is our usual technician and we always look forward to chatting with him; most people don’t look forward to a visit from their service professional, but we do.
Thank you for the great service!”

– Denise G.

– Denise G.

“Liam and Mike were very professional. They explained everything they were doing and made some excellent recommendations. They asked a couple of times if we had any questions or had any issues with the system we wanted them to check. First rate service. Very satisfied!”

– Donna L.

– Donna L.

“Greg and his other service people are very informed as to the full list of procedures required on HVAC systems.
We had a bad experience of smelling “Dirty Socks”. After their investigation finding the correct
coil sprays the smell never returned. You can’t tell how relieved we were——Thanks.
If they are running a bit early or late we are informed so we are totally aware at all times.
The team back at the office are a pleasure to work with. We can pay at the time of service or over the phone.
Thanks Able for your excellent service.”

– Richard W.

– Richard W.

“As always, Liam does a ten star job. He is a real asset to your company. He always does a great job and is very personable.”

– William D.

– William D.

“I was pleased with the routine maintenance results, and Liam also explained in plenty of detail both the issues and replacement options with the water heater and the advisability of installing surge protectors. The overall system performance (both heating and cooling) continues to be excellent and quite efficient — 3 1/2 years after installation.”

– John F.

– John F.

“I called first thing in the morning and Liam came out within a few hours. He explained everything and gave good recommendations to help us with our HVAC system.”

– Molly R.

– Molly R.

“Liam serviced our HVAC system today. He arrived when scheduled. He let me know exactly what we needed, replaced the part in question, and gave me some tips for keeping the system running in tip top condition. Able Heating & Air has maintained our system since installing it six years ago. We are very satisfied customers.”

– Ken L.

– Ken L.

“Michael arrives ready to provide outstanding service. He is courteous, professional, friendly, knowledgeable, answers and explains questions in detail, and ensures customers are completely satisfied with his service. He takes pride in providing outstanding service and representing Able. Recognition, Shout out and High Five to Michael for his exceptional service! We are most satisfied customers with Able.”

– Donna M.

– Donna M.

“Outstanding customer service, which is always the most important part of an appointment.
Thank you for the outstanding service.”

– Tonterlisa N.

– Tonterlisa N.

“I will tell my colleagues and strangers about the awesome professionalism of Able. The thoroughness was outstanding. The initial consultation with Mr. Able and his honesty sealed the deal for us. Thank you!”

– Gwendolyn B.

– Gwendolyn B.

“Liam was very knowledgeable and explained what he was doing throughout the maintenance servicing of our heat system. He took pictures to show us the condition of various parts of the system and offered suggestions. He was on-time, professional, and did a thorough job.”

– Jan J.

– Jan J.

“Liam was professional and clearly knows what he is talking about. He did a great job explaining the issues and why our electric bill is so high. He was able to find new problems with our system and talk a little bit about financing to fix our ductwork and systems.”

– Bonnie M.

– Bonnie M.

“As always service is always top notch and on time. Thank you again see you in 6 months.”

– Keith R.

– Keith R.

“Liam was awesome! So respectful, and knowledgeable. He was able to provide me with all the answers to the questions I posed. I greatly appreciate his service.”

– Tonterlisa N.

– Tonterlisa N.

“Mike and Amelio did a great job. Installed the heat pump in one day, was careful not to make a mess, and answered all of our questions. They were professional, knowledgeable, and personable. We highly recommend them for your HAVC projects.”

– John D.

– John D.

“Michael was on time; called when he was 10 minutes out. I have faith in his judgement and he is always polite, courteous and professional. He showed me the photo of the blower which needs cleaning at the next visit. Every thing is working the way it should. As a matter of fact, I took the time this morning to go over the check list of things that are convered.”

– Barbara B.

– Barbara B.

“First, huge thank you to Catie for expediting our service request as we had no heat on this 27 degree morning. We greatly appreciate your assistance and responsiveness. Michael Moore was our technician today. As always, he provides top-level technical and customer service. He is professional, courteous, knowledgeable, answers questions, provides explanations and represents ABLE with highest level of satisfaction to customers. Thank you!”

– Donna M.

– Donna M.

“Able Heating does great follow up. Always contacts us when a service is needed and then keeps us up to date with status.
The team is on time and always lets you know when they are on the way.
All of the technicians are courteous and know what they are doing.
thanks for keeping our equipment running great.”

– David c.

– David c.

“The service and equipment by Able was outstanding. Technicians were courteous, efficient and very hard working. They replaced both of our heat pumps. Their attention to detail was evident, no corners were cut. When Greg came to do our estimate he took note that the access panel to our attic was broken. When the job was done he dropped off a new insulated panel, freshly painted to match our ceiling. I highly recommend Able to anyone needing heating and air service.”

– Glenn K.

– Glenn K.

“Michael Moore — the sublime ace technician from Able Heating & Air deserves to be canned. Yes, canned.

The affable, amiable, highly personable Mr. Moore once, again, demonstrated his aplomb skills in circumventing our antiquated, but staunch furnace and effectively translating his check-up results clearly and precisely to a pair of neophyte customers!

The wizard of all-that-is-heating-and-cooling proved that he is more than Able-bodied for any task — he is our unequivocal champion of keeping our home comfortable and safe through all seasons.

Point in case: the aforementioned nearly-octogenarian heating system is electronically managed by a fuse box. (Yes, Virginia, there is a Santa Claus and fuse boxes in some homes!). Mr. Moore warned — but not in an , apocalyptic, end-of-times way — of potential dangers of a fuse box-controlled furnace, i.e., home fire. Such revelation did not fall idle on his receptive audience!

We wish to extend our deepest and most profound appreciation to Culpeper’s Able office for employing a Cracker Jack crew, stellar in every way. Your customer service and staff are second-to-none.

If we had our way, we’d can you all!

But, we will start with Michael Moore … and that’s why we are sending him a can of the finest popcorn ever popped — fresh, gingerly placed in an air-tight can, and shipped from Velvet Creme in Kansas City!

You been canned, Michael Moore.

For doing another great job!”

– Davy M.

– Davy M.

“Michael was very professional with his performance. We had just purchased the house and had requested a "wal through" by one of your techs to show us the correct way to operate the Furnace and A/C.
Michael was prompt and did not need to be asked to wear a mask during these trying times. His teaching of how to work the units to their maximum efficiency was first class and went over all details and answered all questions in a very professional manner.
I would not hesitate in recommending the company as well as the individual to others.”

– Robert R.

– Robert R.

“The operative arrived on time and quickly performed the maintenance items. He took time to answer a few questions I had asked about the system and displayed excellent knowledge of the entire HVAC field. A very professional outfit!”

– Robert B.

– Robert B.

“Had a very cold house on the day after Christmas. Despite being at a dinner with friends, Greg showed up and had the house warming after 20 minutes.”

– Don D.

– Don D.

“The staff of Able Heating & Air were excellent – from the initial consultation/estimate to the actual install. I was very impressed with their professionalism and efficient manner that they showed throughout the entire installation. I believe their attention to detail and leaving the site clean as it was, really shows their commitment to providing the best service. I would recommend them to anyone looking for HVAC work.”

– Christopher P.

– Christopher P.

“Finding out my furnace could no longer be operated safely was an unwelcome surprise on Monday. Amazingly, the rest of the week was full of pleasant surprises thanks to everybody at Able Heating & Air. They bent over backwards to ensure that the right system for my needs was ordered and installed before the week was out and that I was comfortable in the interim. No fewer than six people helped me out over the course of the week. They were, without fail, professional, friendly, helpful, compassionate and tolerant of my many questions. They treated me like I was their #1 customer. How often can you say that in this day and age? I am beyond grateful and will be a loyal customer for many years to come.”

– Christine D.

– Christine D.

“Everything went so smooth. The technicians were here on time and did a excellent job with installation, Covid precautions, and communications. They did a entire house replacement for heat pump and air conditioning. I wouldn't trust anyone else to do my work.”

– MARK h.

– MARK h.

“Michael is a great HVAC technician and we always enjoy the semi-annual service agreement check and visit! Able office staff was also very helpful with our scheduling needs.”

– Robert S.

– Robert S.

“Prompt professional service to complete commercial HVAC service at one of our locations. Very professional with excellent communication. Will use Able any time I need work done in the Culpeper area.”

– Jeff H.

– Jeff H.

“Greg was outstanding and patient, explaining things multiple times. Ladies in office were friendly and professional. Techs Matt & Dillon did great job, friendly, efficient. Pricing was fair. Highly recommend Able!”

– Steven T.

– Steven T.

“Had a service visit with Mike today. Mike is very thorough, respectful and knowledgeable. Always a pleasure to have him come out”

– Kenneth R.

– Kenneth R.

“Problem was fixed, but my thoughts are that it cost me an extreme amount for finding and fixing an issue that was found pretty quick. He was polite and very professional.”

– Ann J.

– Ann J.

“Great company to work with! Professional and Honest Employees all around! Greg performed our original service and gave me a lot of insight to the operation of our unit and issues that should be addressed. Catie and Amy kept in contact with me about the appointment date and the arrival of out technician Liam. Liam was very professional and conscientious about the quality of his work. Couldn't ask for any better.”

– Chris S.

– Chris S.

“Liam was here today to service our heat pump. He is a real asset to your company. I could not be happier with his service. Very polite and knowledgeable.”

– William D.

– William D.

“Matt was on time, an experienced installer, explained what was happening an did an outstanding job. Clean up was exceptional, checked to see that everything was in order and I would rate him a 5 plus in getting the job done.”

– Barbara B.

– Barbara B.

“Michael is most courteous, professional, knowledgeable, and thorough. He performed Fall/Winter service maintenance/check up. He performs his job with utmost attention to detail. He answered questions to our satisfaction and provided information. We trust his service and expertise for our HVAC equipment as we want to know the job is done right. Job Well Done to Michael! We are most satisfied customers.”

– Donna M.

– Donna M.

“Greg was very professional and knowledgeable. I felt he was honest and not trying to sell me something I don't need.”

– Paul M.

– Paul M.

“Mike was very amicable upon first meeting. Once I showed him where the equipment he went right to work. He explained everything he did and why it was important. His experience and knowledge was immediately evident when a problem with our outdoor unit became apparent. He made quick work of the problem methodically identifying the problem and making the repair. I will request Mike when I use Able Heating and Air in the future.”

– Eric S.

– Eric S.

“Mike Sidle completed a great job leading and installing our air conditioner, gas furnace, water heater, and thermostats. The old systems we had were quickly and cleanly removed. He is an excellent communicator. We feel he can also deftly handle any odd or unusual problem that may arise.”

– Mike D.

– Mike D.

“Michael was extremely accommodating. He provided great information in reference to my cooling unit. He recommended a lower maintenance plan, which was very honest, but I decided to go with the more expensive plan. He provided great feedback and recommendations, which were extremely helpful!”

– Tonterlisa N.

– Tonterlisa N.

“Wonderful local business. Our heat pump system failed in the midst of the summer heat wave. Greg came by and conducted an in-depth assessment of our home to determine suitable replacement system options. Afterwards he made himself available for many questions about various options, specs, and other details. Greg and his team worked very diligently to get the new system installed quickly and even brought over portable air conditioning units to mitigate the heat and humidity in our house while the new system was being installed. We are very impressed with the professionalism of everyone we worked with at Able. Definitely will have a relationship with Able for years to come. Able is a local Culpeper-based business (not some outfit from Northern VA), veteran owned, and a business that reflects Christian values.”

– Scott W.

– Scott W.

“The technician called beforehand to let us know of his estimated time of arrival. He was friendly, courteous, & appeared to be very knowledgeable & efficient. He was careful to cover the carpet when entering the crawlspace through the ceiling. We were very impressed.”

– Jerry B.

– Jerry B.

“Michael and Emilio did an outstanding job installing and explaining our new system! They worked efficiently and neatly and were more than willing answer all of our questions.
Of the three companies we interviewed before choosing Able, Greg was the only salesperson who took the time to measure all the rooms in our home as well as the windows and doors before showing us the options that would best suit our needs.
Overall, this was an excellent experience!”

– Rick D.

– Rick D.

“Michael and Emilio did an outstanding job installing and explaining our new system! They worked efficiently and neatly and were more than willing answer all of our questions.
Of the three companies we interviewed before choosing Able, Greg was the only salesperson who took the time to measure all the rooms in our home as well as the windows and doors before showing us the options that would best suit our needs.
Overall, this was an excellent experience!”

– Rick D.

– Rick D.

“Liam was prompt for his arrival, and even called ahead to ask if it was OK to arrive 15 minutes early. He was very courteous, and was eager to share what he doing for the service call. He didn't mind me staying with him and asking questions since we had just bought the home and I wanted to know the details of any issues. At the end, he provided a great re-cap of his findings as well as what he recommended for the next steps. He discussed the various service plans available through Able, but he wasn't pushy at all. He consistently wore his face mask and the shoe covers when inside. It was a good experience!”

– Mike S.

– Mike S.

“Greg was very courteous, professional and was very thorough. He provided me with options for my cooling needs. I appreciate his honesty and highly recommend Able !”

– Billie H.

– Billie H.

“Wonderful fast, professional service! Tech was early, efficient, and polite! He made sure to fully explain the repair, answer ant questions I had, and to show me proper maintenance of my updated system!”

– Brianna B.

– Brianna B.

“Very happy with our air conditioner repair today! Mike was very professional & explained everything as he went along. It was a pleasure having him come into our home and taking care of our situation. I would highly recommend using Able Heating and Air!”

– Susan K.

– Susan K.

“Mike and Emilio installed a new HVAC system for us they were awesome. They arrived on time and ready to work . They were very polite and friendly and knew what they were doing. They were very professional and took the time to explain things to us when we ask. They cleaned up at the end of the day every day. These guys are awesome. Able heating and air is a very good company and we would use them again. We are very happy with the system. Greg one of the owners is also very knowledgeable and explained everything he was doing when he gave us our quote.
Thank you guys we are very pleased with the workmanship and quality of the system and your hard work up in that hot attic.
Thank you

– Kevin and Mary D.

– Mary D.

“Matt was on time and completed the work with little or no interruption to my home. Matt kept me aware of the work he was doing and asked my preference on the location of new vents that were being installed.”

– Kenville b.

– Kenville b.

“License to slay all A/C troubles! Moore, Michael Moore to the rescue. Smart. Reliable. Professional. Wonderful personality! And, he is the A/C whisperer! Trust me, his knowledge will keep your home in the cool and your A/C will thank you for it! Yep … pretty sure it was Michael Moore — not Roger — playing James Bond all those years ago! Thanks, 007! For keeping the heat out!”

– Davy M.

– Davy M.

“This is our first experience with Able Heating & Air but certainly not our last. We have a second rental home near Shenandoah National Park and the AC fan blower went out last week in the peak of the summer. Michael was promptly dispatched to our remote cabin, assessed the problem, and ordered the part. He came out the following day (again not a short drive) to install two temporary AC unions for us to use, free of charge, until our permanent repair could be made.

Everything about Able is professional. It is a well-run company, courtesies at every step, prompt, reliable, and trustworthy. What every service company should strive for. Simply the best.

We hope we won’t need Able in the future, but if something else breaks with our AC, heater, or hot water heater, Able will be the people we call.”

– Keith K.

– Keith K.

“Liam was polite and engaging. He explained everything he did and made good recommendations for keeping my unit in the best condition. The communication before and after my appointment was efficient and friendly. I will use Able for all my HVAC needs!”

– Lynn G.

– Lynn G.

“Again Able H/A and Mr. Moore rose to..and above the occasion! During a 2-week installment checkup, Mr. Moore re-engineered the HVAC door cover to open way more easily. Thank you Mr. Moore and Able for a continuing great experience!”

– Suzanne R.

– Suzanne R.

“June 19 , 2020
Liam and Emilio came to give maintenance recommended a new system explained everything was very friendly very polite knew what they were doing. Great job!”

– Mary D.

– Mary D.

“Michael was awesome! He explained what was going on with my AC unit and went over my options with me. Michael was very kind and courteous.”

– Cindy L.

– Cindy L.

“I think I got the second guy right. I know for sure who Matt was. The guys were polite, worked efficiently and installed my water heater. I've never had a negative experience with any of the Techs or staff. They're all extremely friendly and accommodating.”

– Rebecca C.

– Rebecca C.

“Second time using Able. First time furnace, this time cooling. Same great experience. Professional, knowledgeable, courteous Technician, Michael Moore. With an 18 year old HVAC unit I was a sitting duck to be sold a new system whether needed or not. Michael quickly diagnosed my cooling problem and provided a relatively inexpensive fix instead. He then gave me an honest assessment of the system. Refreshing to see such integrity in our day and age. Definitely a repeat customer.”

– Doug W.

– Doug W.

“This company was nothing but professional every step of the way Greg explained all of our options for new systems and answered all of our questions and Matt and the other technician were awesome and explained everything every step of the way and answered all our questions. They were polite, knowledgeable and very friendly. My daughter was sad to see Matt leave lol. They did great work and got our ac system replaced quick in thier busy season. I would highly recommend the teams at able heating and air .”

– Marie C.

– Marie C.

“Greg came by to give me an estimate on a hot water heater and install. This was much better than any I've ever gotten from large contracting businesses. He and his family of workers are always so great and so courteous. It means a lot to be able to trust that you will get quality service, quality product and quality care when it comes to one of your lives biggest investments (your home).”

– Rebecca C.

– Rebecca C.

“these guys were real pros….explained every step of the process to me and made sure I was comfortable with a portable AC unit until they could install my new AC/heat pump. Great job guys!”

– Suzanne R.

– Suzanne R.

“Came next morning, assessed the problem, gave an estimate for repair and work was done. Very quick, thorough, efficient. Having them work up an estimate for replacement. Very pleased that they got our business back up and running.”

– Joan B.

– Joan B.

“Able Heating and Air is dependable and over all great! I am very grateful not only for their work ethic but also for their honesty. Thanks, guys!”

– Sena L.

– Sena L.

“Oh Gosh! Awesome as usual, gave Abel five stars on google and wrote a sparkling review. The products and service of this family owned business cannot be beat. Genuine, knowledgeable and courteous. I noticed many of the techs and employees have been here for the 3-4 years I've been working with them, which says something positive about the business. I'm having Greg out in a couple weeks to give me an estimate on a tankless water heater. Looking forward to many more years of a trusting relationship with good people who value quality, customer service!”

– Rebecca C.

– Rebecca C.

“Liam arrived on time, masked and gloved, and ready to get busy. Very professional and cordial, Liam explained everything he was about to do and was very courteous. Afterwards he answered all my questions. A very positive experience overall and I would highly recommend him.”

– Steven A.

– Steven A.

“Agent arrived on time. We reviewed the information provided by system (Nutone) and agent's tools. I elected to wait regarding some explained issues as system only 3 years old.”

– Robert T.

– Robert T.

“Michael to the rescue again! Able is a first-rate service company that truly puts people FIRST! And, Michael is a remarkable example of how to treat customers in the field! He is pleasant, kind, courteous, funny, knowledgeable — and the quintessential pro! He credits his boss Greg for proper teaching and leadership and obviously loves this company! Kudos, Able! You are doing things right!”

– Davy M.

– Davy M.

“Liam is great. He did a great job and answered any questions we had. He was professional and friendly and gave us suggestions without pushing anything. We were very happy and feel he is an excellent employee.”

– Joanne M.

– Joanne M.

“Liam was great. Answered all my questions and walked me through what he was doing and anything else that might be needed. Everyone I have interacted with have been extremely helpful and kind.”

– Carol G.

– Carol G.

“Just want to thank the team at Able for installing our upstairs heat pump! This is our second install with Greg/team and they once again delivered great service! Thank you all for your hard work and efforts especially during the current situation we are all in!”

– Mike B.

– Mike B.

“Service was swift but parts need to be ordered. Mr Venable is a cheerful young man and of course polite as are all your repairmen. Thanks! We will be waiting to hear about the new parts needed.”

– Sena L.

– Sena L.

“He was kind, and checked for noise in my hot water baseboard heat system. It was okay. Did not have my city or county… Fredericksburg Va, Stafford”

– NORMA R.

– NORMA R.

“Our upstairs heat-pump stopped working a couple of days ago when the power went out. As always, a call to Greg and Catie at Able Heating & Air elicited an immediate response. While Greg was unable to remotely troubleshoot our problem, he personally came out within a couple hours of our phone call to diagnose the issue and repair it. Polite, (as always) and wearing all appropriate PPE, he found the issue and fixed it within a couple of minutes. We've lived in Lake of the Woods now for almost 4 years and our experience with Greg and his entire crew at Able over this time keeps us calling them first any time we have a problem. If you are looking for a reliable & efficient local small business HVAC company to fix, replace and/or maintain your HVAC equipment, these are the folks you want to call!”

– David G.

– David G.