Reviews


“To start with I contacted Able Heating and Air in reference to obtaining an estimate to replace my heating/air system. I was immediately given an appointment within a few days. However, the day before my appointment I turned on my heat and experienced a horrible smell like burning food in a stove. That day I called Able and spoke with Amy to express my concerns with regards to the burning smell. Even though I was not a customer at that moment she took the time to contact the owner and make him aware of my concerns. She immediately called me back and advised me that the owner was also concerned with the unusual odor and suggested that I turn the system off immediately. They immediately changed my appointment to that day. Bo responded to my home and was promptly on time. He was very professional, polite and informative and took the time to explain every detail with regards to replacing my system. He also provided several options to choose from to meet my budget and obtain a system that would best suit my needs. From that day forward the office has remained in contact with me via phone or email with regards to replacing my system. Do to the fact I was not able to run my system they made arrangement to replace it the following Monday morning. The service team arrived that Monday morning in a timely manner. They were also very polite, professional and informative. They worked through the day and into the early evening hours until the install was complete. They took the time to show me how the new thermostat worked and provided my with the instruction booklet. They also took to time to photograph the air handler installation which was located in the crawl space of my home. This prevented me from crawling under the house to inspect the work. I considered that to be very thoughtful on their part and concerned about me having to crawl under the house. Once they were finished they cleaned up everything along with removing the old air handler and heat pump and the only way I knew they were even there was the view of an new quietly running Trane heat pump.In closing I would like to say that Able Heating and Air greatly surpassed my expectations in the service they have provided me. I highly recommend this company for all your heating and air conditioning needs. “

“Took the time to explain and show everything to me. Great Service. “

“Very pleased with the thoroughness of the system checkout and (subsequently) the replacement options that were explained to me. I felt that Bo really wanted me to be well-informed before making such a large decision.”

“As always, it is nice to see a familiar face, and complete service of my system. Chris was efficient and friendly/”

– M.C

“I am truly lucky that I found Able Heating & Air through Home Advisor.com . The first time I contacted them my A/C was not working and it was 96 degrees outside. They were there in a half hour and fixed the problem. They didn’t charge me for an emergency call though to me it was a real emergency. I purchased a service contract for them to come twice a year to check my system. What I didn’t know was that it includes so much more than the twice yearly service call. When my house began filling with mold and musty smells, they came out and found that the 40 year-old duct work had collapsed and drawing bad air from my crawl space into my house. They did a temporary fix (no charge) and Greg, the owner came out the next day and gave me an excellent proposal to install completely new duct work, a new special purpose five inch filter and a new Trane digital wifi thermostat. It was very reasonable so I signed the contract. They called to set up the work and gave me a date seven days later to begin the work. The day before the work was to begin they called and said they had finished another job early and would like to start that day. They came and by the original start date they had finished the work early. I can not recommend them more highly. It is really great to find a company with high standards of ethics and attention to detail. Able goes above and beyond to satisfy their customers. Thanks to Greg and Katie Venable and their staff for such excellent service.”

– T.F

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