One day into this summer’s 95-plus degree heat wave, our 23-year old TRANE heat pump stopped working. A minor repair got it going again, but we saw it as a sign that now was time to replace the aging system.

Our number one priority was to find a local service provider who sold TRANE units. We selected Able Heating & Air and couldn’t be more pleased with our choice. They sell quality products and back them up with superb service and installation work. Neil met with us, performed a detailed analysis, and offered a package that would not only replace our existing system, but also solve nagging hotspot problems we had been struggling with for years. This involved replacing the primary heat pump and adding a mini-split unit to address the hotspot issue.

First came the mini-split. Joe completed the installation in two days. He was meticulous in every aspect of the procedure and the resulting improvement was immediate. Shortly after, Mike and Greg followed up with replacement of the primary heat pump. The results were nothing less than amazing. Even though the ensuing month was the hottest in memory, our electric bill actually dropped substantially from the same month last year and the temperature level of every area remained cool and constant.

The best part of the project was the follow-up service provided by Greg’s team. Remember that this was our primary consideration when selecting a HVAC company. We were not disappointed. As with any retrofit, adjustments were expected. Ours was no exception in that an air duct needed to be modified. Mike and Mark did an expert job of making and installing the needed connection. The result was professional..

We look forward to many years of a perfectly functioning system with continuing service by the staff of Able Heating & Air. They have earned our highest rating and recommendation.

– Linda B.