Reviews
You all had Eli come out to our house today. You all charged us $500 to find the problem with our A/c unit. Once the problem was found we wanted to have the repair done. Eli made it seem as though he was unwilling to extend his day in order to do this repair, which in my opinion is just poor customer service. I don’t know if Eli had happy hour plans or what but we have a 3 month old and we’re willing to pay did not haggle or anything. We always try to funnel our business to small businesses like yourself but this experience makes you question. Not only that we have been loyal customers of yours for 5 years, paid the monthly membership and everything. Again we have a 3 month old with old a/c and Eli showed zero care to try to help us today. Instead he wanted to get out of here as soon as possible and told it he may be able to get to it another time. I would hope for a call first thing in the morning to rectify this situation.
-chase and Samantha lopez”
“Joe & Evan did a great job replacing my new mini-splits. They cleaned up all trash afterwards & answered any questions that I had. Greg saw that everything was done exactly as expected. HIGHLY RECOMMEND!”
“Eli,
He was right on time, did an efficient job, and took care of a small recommended added item to my system.
He has great manners, and comes across as very service oriented.”
“Excellent, friendly, and knowledgeable service rep!”
“We are highly satisfied with our decision to use your services. Our tech Matt is top-notch and after a 2-year journey, and two other companies used in attempt to resolve an issue, his thoroughness + competence outweighed these past experiences. Adding to our comfort level with his professionalism and approach, he devoted time to outline the issue with us. Superb experience and we thank you. To call one day and have a great tech at your door the next, is also appreciated. Best~Connie and Skip Vest”
“Our furnace went out on the day of a major snow storm. Matt came out within a couple hours, diagnosed the problem, and had the heat back on in no time. He was professional, courteous, and took the time to explain everything he was doing. It was refreshing to have a service tech of this caliber. Matt took a stressful situation and turned into a positive experience. Thanks Matt!”
“Mike S. Arrived on time and assessed the issue we were having with our heat pump. It was an easy fix and he got it up and running right away. I am very happy with their service.”
“Very knowledgeable technician. He was patient, walked me through the repair and explained in detail any questions or concerns I had. Made recommendations and provided information to make my system more efficient. It was a great experience.”