Reviews
“When we first called Able our entire heat pump system had completely shut down. We had called our usual repair people and were told they may not be able to come until the next day so we called Able and were told the same thing as it was very cold day and all the repair people were very busy. Amy took our call and she was very pleasant and patient to speak with. She even called us back a couple hours later to see if we had been able to get help. She seems to be very kind and caring and we thought it was very considerate of her to contact us back to see if we were OK. Our regular service people had managed to come and help and made repairs but later we experience more problems and when we contacted our regular service people again they did not know what the problem might be so we called Able again and this time spoke with Catie. Catie also very patiently listened to our problem and scheduled and appointed for a service repairman to visit. Seth came to evaluate the problem we were having with our heat pump system as scheduled. He is a very kind, knowledgeable, easy going person and patiently listened to us explain the problems we were having. Then he checked our system and pointed out and explained the problems and recommended solutions to us. We were very pleased with how everyone handled our concerns and have scheduled further contact with them to discuss a more permanent solution to our problem. We would definitely recommend contacting Able if you have concerns with your heating and cooling system!”
– Sharon K.
“Michael was very pleasant and professional. He has been well trained and when he met our neighbor, he kindly asked if she had had her furnace serviced.”
– Gale and Ed H.
“Michael always does an excellent job when he comes to my home and when he comes to Lake of the Woods Church. He is friendly and courteous. Extremely competent.”
– Richard K.
“Liam just finished doing the first maintenance check since Able installed a complete HVAC system in our home about 6 months ago. We couldn't be happier with the service and the system. Liam was pleasant, informative and thorough–a hallmark of everyone we've come in contact with at Able.”
– Jim H.
“Greg is always professional, courteous and personable.”
– Roy C.
“Liam Riley was very friendly. He explained the services he performed, gave a description of possible problems with the system, and suggested consideration for some improvements on the system. I was very pleased with his visit and the work he performed.”
– Verna R.
“Very polite. Answered any questions I had. Performed maintenance in a timely manner.
Very satisfied.”
– Diann K.
“I called in a problem that my heat pump’s propane backup didn’t seem to be coming on even when in the 20s. Able set my up for tomorrow, but called and said a tech had an opening and could come over today! Very much appreciated! Seth arrived and got started on diagnosis while I went back to my business telecon. Seth figured out my gas value isn’t working correctly, and my blower is drawing too many amps and the parts are still under warranty. We are waiting parts and should be fixed soon. Great service.”
– David C.
“What I love about Able Heating & Air is the communication that takes place including the customer. Amy (Customer Representative) is also to be commended for getting answers to questions and communicating. All efforts bring about a really great result leading to customer satisfaction and great products. We just added the Air Scrubber and EZ Trap Condensation Safety Device.”
– Robert T.